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Recruitment

Borne out of an understanding of the area where business, people and IT meet, BYO is well-placed to recruit professionals for business. Our experience in recruitment has led to our focus on the areas of IT and project management and securing the services of skilled individuals in those fields.
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Web Development

Do you need to create a web presence or develop your own business application system or update your existing website?
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Consulting

Do you have work that needs to be done but you’ve exhausted your capacity?
Do you need short-term business or systems consulting services?
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SMME Consulting

Your own entire IT department - Only when YOU need IT.
We provide a complete range of IT services, support and products. Our primary service is advice - on anything IT.
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Vacancies

Below is a list of vacancies currently active. If you would like to view the vacancy's detail, click on the vacancy. If you would like to apply for it, you have to be logged in first, then you have to select the vacancy(ies) you would like to be considered on, and click the apply button at the bottom

Sales Support Assistant2010-09-11
 
Account Manager - MS Solutions2010-09-11
 
Senior Security Engineer2010-09-11
 
Ref number: 207114
Type: Permanent
Employment Equity: Preferably
Region: Western Cape
  • Perform a first line and second line function within the COE with particular focus on yet not limited to the Cisco, Checkpoint, Fortigate Tipping Point and Ironmail product suites.
  • Perform remote support
  • Manage security related incidents for the applicable customers
  • Responding to client requests
  • Call/Problem resolution and troubleshooting from start to finish
  • System maintenance and executing scheduled tasks
  • Report writing
  • Change control administration.
  • Project work as a resource.
  • Reporting

Main Duties / Key Accountabilities

  • Performing daily System Health Checks
  • Consistent monitoring of the systems to proactively pick up issue
  • Attend to and complete service request within SLA times.
  • Close SR's with detailed resolution.
  • Taking ownership of issues and ensure that 2nd line is aware of these.
  • Understand and follow set processes
  • Change control is adhered to as per the Change control procedure
  • Follow escalation procedure as documented
  • Provide and complete Incident Reports within SLA time
  • Adhere to target dates that are set for any item internal to the team or with the client.
  • General system administration
  • Updating system documentation
  • Delivering Baseline Reports
  • Baseline to match System Configuration
  • Update and keep the client site documentation current as communicated by the Technical Leads
  • Communication
  • Provide regular feedback
  • Provide accurate information on failures, incidents and updates
  • Escalate issues as per SLA
  • Good networking understanding
  • Training and Certification in several of the security technologies :
    o Fortigate
    o Juniper
    o Bluecoat
    o Cisco (CCNA minimum)
    o Checkpoint
    o Mcafee
    o TippingPoint

Competencies

  • At least 3 to 5 years networking and security experience
  • Team-player
  • Pro-active person
  • Good interpersonal and communication skills
  • Self-motivated
  • Able to work within a highly pressurized environment
  • Attention to detail
  • Overtime will be required from time to time
  • Excellent reporting skills
Natural Adabas Developers2010-09-15