Responsibilities:

• Web application development
• Analysis & design input
• Implementation of solutions

Requirements:

• Matric is essential
• A three year tertiary qualification in the field of computer science, software development or engineering. E.g. B.Sc., B.Eng., B.Com or National Diploma in IT is advantageous
• At least 3-5 years software development experience using C# and Asp.Net.
• SharePoint development knowledge and experience will be advantageous

Competencies:

• Problem solving and analytical thinking
• Self-starter initiative when required
• Results driven, team player with high energy levels
• Ability to work independently/unsupervised and to function effectively within a team
• Ability to perform under pressure in a deadline-driven environment
• Ability to collaborate with others

Responsibilities:

• First line support on all incoming infrastructure, desktop, hardware and software calls.
• Providing telephonic support on Helpdesk for approximately 800 users 
• Password resets on systems for all users
• Ensuring timeous receipt, updating, allocation and completion of all internal IT Support problems
• Escalating / assigning incoming service desk calls to relevant parties
• Acting as liaison between IT and Business
• Administrative duties

Requirements:

• Matric certificate or equivalent qualification
• Three years relevant experience
• Sound knowledge of Windows XP OS and MS Office applications e.g. Visio, Word, Excel, PowerPoint, MS Project
• Knowledge of business processes and associated applications i.e. Reflections, Managed care and
• Service Manager
• A+ or Diploma in Information Technology

Competencies:

• Well-developed communication skills (verbal and written)
• Reliability
• Customer focus
• Team work
• Assertiveness
• Planning and aligning
• Learning and adaptability

 Responsibilities:

• Develop and Implement workflow solutions using TIBCO ActiveMatrix products
• Develop and implement process automation using TIBCO Business Works and BPM
• Assist with the development of a service-based architecture using defined patterns and frameworks
• Integrate new systems with existing ones using web services, messaging and process orchestration

 Requirements: 

• At least 12 months AMX BPM experience
• At least 2 years Business Works experience
• Hands on experience with developing, implementing and maintaining systems 
• Experience in TIBCO products
• 3 years systems development experience
• Strong knowledge of Integration (technologies and patterns) including XML, SOAP, JMS and Web Services
• BSc (IT/Computer Science) or any other relevant Computer Science Degree
• Knowledge of multiple languages and/or technologies and relational database structures
• Experience in some form of workflow technology and or BPM
• SOA experience or some SOA pattern working knowledge

Competencies: 

• Ability to foresee problems and to code for these problems
• Ability to take ownership and accountability
• Ability to work under pressure and to multi-task
• Drive and initiative to get things done
• Ability to deal with complexity and migrate between detail and high level requirements.
• Team work
• Innovative and Creative
• Ability to work independently

Job Purpose:

• Acts as the technical owner of a set of applications
• Manages the relationship with Business Applications owners and ensures that business objectives are reflected in the technical processes which they manage
• In addition, working with large teams and extending the capacity model of the organisation through the use of outsourced or virtual teams
• Ensuring that the Application remains adaptive to emerging client needs in its lifetime
• Extending or designing new operational processes (SDLC, Project Management, or ITIL processes)

Responsibilities:

Client Relationship Management & Networking:

• Ensuring alignment to business requirements and building trust with clients by displaying managerial competence
• Understanding business requirements, business systems and process context, impact and risks
• Acting as Consultant to the internal client
• Interfacing to other teams where required
• Interfacing to external clients, vendors

Delivery and Support of Specific Applications:

• Management of activities within the SDLC (process owner)
• Participating and enabling the business Prioritisation process
• Scheduling and prioritisation of tasks and resources
• Coordinate: Build, Test, Deliver, Fix, Change Requests
  

Technical capacity, quality and standards:

• Ensures that the technical Application capacity exists for a particular set of systems
• Understanding business' future requirements
• Preventing technical issues from arising by proactive management
• Ensuring adherence to Quality, Standards, SLA adherence, adherence to PM and SDLC standards
• Making recommendations for the improvement of the SDLC, PM or ITIL processes
  
  

Requirements:

• At least 5 years experience on Oracle Compass development
• At least 5 years experience in project management
• Matric (Grade 12)
• Certified Oracle developer
• Tertiary degree (B. Engineer, B.Com, BSC)

Job Purpose:

• Understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution.
• Testing and validating the functionality of the technical solution against the business requirements.
• Ensuring that the business requirements are delivered in the implemented solution.
• Translate the business vision into the design.
• Connect the business model to the systems architecture.
• Interfacing between the business client and the development team with regards to the business and functional requirements.
• Involve scope that stretches across departmental boundaries, or which scope impacts on multiple business areas.
• Collaborate and negotiate with clients i.e. Actuaries, Marketing teams, Business operations and System teams and Brokers.
• Build, support, and maintain strong relationships with clients.

Requirements:

• University Degree
• UML Expert courses, Advanced Excel skills.
• Minimum 3 years Life Insurance experience
• 1 - 2 years experience working with Technical Marketing and Marketing teams.
• 1 - 2 years experience working in or with the Product Development teams.
• Knowledge of Life and investment products will be advantageous.
• Must be able to work overtime

Knowledge:

• Processes: ITIL (Incident, Change, Release, Problem Management), CMMI, PCMM
• Technologies: SQL, UML, XML
• Other: Solution architecture, data modelling techniques, UML Process Design, Industry compliance standards and legislation

Technical Skills:

• Project Management
• SQL queries
• Business Writing Skills
• Presentation and Facilitation Skills
• Solution Architecture
• Process Mapping
• Strong Analytical skills essential
  

To develop and implement appropriate and efficient systems according to provided specifications, standards and procedures, using various tools and languages but within the architectural standards and guidelines as established to obtain optimal systems performance.

Responsibilities:

• Develop and Maintain systems according to specifications
• Design and documentation of modules assigned, design review and assistance to be provided by systems analyst and architects
• Participation in workshops to determine overall functional design
• Develop in a structured environment using versioning control
• Support existing systems by Investigating, identifying and rectifying problems.
• Perform Test, debug and quality assure programmed code Ensure that unit testing is conducted successfully accordingly to the functional specification document, user requirements and test pack.
• The use of specific coding standards agreed to from time to time
• Logging of time spent on tasks according to time keeping policy
• Recognise unique demands of IT of non-conventional working hours (Standby, callout & over time)
• Meeting deadlines as agreed Regular status reports, as agreed
• Attend all technical, user and team meetings as required
• Ability to communicate clearly and to guard all business relationships in a professional way
• Deliver technical design solutions according to agreed standards that address the business requirements within the agreed timeframe.
• Liaise with the Business/System analyst to clarify the functional specification.
• Document the technical design specification as per the deliverables stipulated by the SDLC
• Meet with the Systems architect and obtain approval
• Meet with Development Manager to generate project schedule
• Provide technical assistance to peers/subordinates as needed.
• Construct system code in line with the technical specification and delivered within the agreed timeframe as per the project plan.
• Ensure accurate system code as per the technical design specification.
• Optimised & quality code to ensure no system degradation.
• Produce a SQL optimisation report in line with standards stipulated by the database administrator.
• Source code to be checked in and out of document system on a daily basis.
• Assist the Business Analyst in developing the test pack to include all possible permutations as per the source code.
• Ensure that unit testing is conducted successfully accordingly to the functional specification document, user requirements and test pack.
• Identify all defects during testing (Functional, System, Integration, Stress testing & UAT) and configure application build.
• Identify all system defects during testing
• Produce error log sheet of all defects identified during testing
• Meet with Development Manager to discuss test results and to gauge the root cause of the defects
• Resolve errors identified during testing within the agreed timeframe as per project schedule
• No additional system defects have been introduced during error restoration.
• Check source code into document system.
• Ensure that all source code has been quality assured (Reviewed) accordingly to QA policy

Requirements:

• Tertiary education, preferably B.Comm (IS) or B.Sc (Computer Science) would be an advantage
• Insurance Industry experience would be beneficial
• Applicable Oracle courses - would be an advantage
• Must have a minimum of 5 years Oracle PL/SQL experience.

Experience:

• Must have a minimum of 5+ years Systems Development experience

• Must have a minimum of 5+ years Product (Oracle) specific experience

• Must have PL/SQL experience

• XML experience would be advantageous

• Experience within a Financial Industry would be beneficial

• Compass experience would be advantageous

Responsibilities:

• Complex system (own discipline) problem resolution.
• Analysis and interpretation of trend reports to identify gaps.
• Input into business in terms of process, product design, process flows, system design etc including committee representation.
• Business case preparation for complex projects.
• Business requirements and specification for complex (own discipline) projects or change requests. Ensuring business rules alignment to system, product, process.
• Sub-Project Management including prioritisation of projects and change request with the systems development team according to business need.
• System / Documentation design.
• Test strategies, tested and Implemented systems.
• Advice/guidance to line managers/trainers re training of operational staff.
• MIS/EIS reporting.
• System Implementation control and post implementation support.
• Financial and audit controls.

Requirements:

• University degree (B Comm., BSc (Information Technology) or similar
• Minimum of 2yrs experience in Group or Operational Finance (General Ledger) in the Insurance industry or Group-IT (Finance Systems)
• Business and technically orientated, affinity to IT (e.g. basic programming skills such as Visual Basic)
• Strong analytical skills/ problem solving skills
• SAP exposure or certification (optional)

Competencies:

• Testing Techniques.
• Analytical Thinking
• Logical Reasoning
• Information scanning
• Leadership/Coaching
• Verbal expression
• Questioning
• Influencing
• Judgement
• Listening

Reviews CRS and PRS. Implements Technical Solution process at component level. Responsible for detailed design of five to ten components. Guides and reviews the source code development process with regards to alignment to the technical design. Monitors the systems performance and proactively finds ways to enhance efficiency and ensure stability

Responsibilities:

• Decision and Design Artifacts
  Create a detailed design, logical design, high level mapping (data, process) and code design for components - prepare Component Design specification.
  Ensure that the technical design will integrate to required systems, that the design is technically feasible and aligned to the business and technical strategy.
  Assist in developing alternative solution proposals, and participate in the evaluation and selection process. Document the Decision Analysis & Resolution Report.
  Document and validate requirements that will be required to document the Release Notes and monitoring team's parameters.
  Assist Systems Architect in defining the test strategy to test performance on new infrastructure after it has been commissioned. Assist developers in understanding the architectural principles of the environment. Manage weekly team meetings to discuss overall Architecture.

• Source Code
  Implement the Technical Specification using the relevant development language. Produce source code by applying the company's technical standards, and referencing the systems' exposed sub-processes. Update the reference documentation and update the scheduling tool with progress. Consult with BA and Architect on technical issues encountered. Document logic and comments inside code. Document Database structure changes and rule changes. Produce or update the configuration files.

• Review report
  Reviews CRS and PRS.
  Prior to Go-Live, conduct informal reviews of source code and unit tests to evaluate efficiency, and adherence to standards. Conduct peer reviews of Architectural Specifications for adherence to standards, optimised design and architectural soundness.

• Problem/Incident Root Cause Analysis Report
  Participate in the investigation, diagnosis and solution development & testing related to logged incidents and Problems. Document to relevant findings in a Report.

• Coaching
  Conduct training and informal coaching with own team. Assist Dev Manager during performance reviews by providing input on developer competencies.

Knowledge

• Processes - SDLC. Project Management. Systems Architecture. ITIL processes. CMMI
  
• Technologies - Programming Languages: C, Java, Java script, SQL, Flex, HTML, Magic, PSQL, Oracle. UML, BPM, Modeling.
• Other - Data modeling techniques, UML Process Design, Usability design.
  

Technical Skills

• Technical Architecture, Process & Data Mapping, Entity Diagram mapping
  Project Management, Business Writing Skills, Presentation and Facilitation Skills
  Advanced Problem solving. Analytical and systemic thinking.

Behavioural Skills

• Customer Service Orientation, Result Orientation, Conflict Resolution, Negotiation skills
  Time Management, Professional Communication (written, verbal/presenting and listening)
  Creativeness, Innovation, Stress Management, Assertiveness, Tenacity

Qualifications

• Essential - B. Sc (Informatics or Mathematics)
• Beneficial - Project Management qualification
• 5 years experience on software development in corporate environments
• Has relevant business experience or product/systems knowledge

To assist with maintaining and enhancing the systems architecture for the area and assisting the development teams to implement the specified architecture.

Responsibilities:

• Decision and Design Artefacts - Create a high-level architectural design, logical design, high level mapping (data, process) and code design. Ensure that the technical design will integrate to required systems, that the design is technically feasible and aligned to the business and technical strategy. Create Software Architecture Specification.
• As per technical solution process, participate in the creation of the customer specification, the product specification. Assist in developing alternative solution proposals, and participate in the evaluation and selection process. Document the DARP (Decision Analysis & Resolution Report).
  Document and validate requirements that will be required to document the Release Notes and monitoring team's parameters.
• Advise the Dev Manager (or relevant technology partner) of infrastructure requirements required to sustain/improve system performance. Complete the technology support request form, or draft and present Capex requests at the Capex forum. Define the test strategy to Test performance on new infrastructure after it has been commissioned.
• Review report  - Review CRS and PRS.
  Prior to Go-Live, conduct informal reviews of source code and unit tests to evaluate efficiency, and adherence to standards. Conduct peer reviews of Architectural Specifications for adherence to standards, optimised design and architectural soundness.
• Problem/Incident Root Cause Analysis Report - Participate in the investigation, diagnosis and solution development & testing related to logged incidents and Problems. Document to relevant findings in a Report.
• SLA Compliance Report - Define a monitoring strategy for the application(ensuring that the correct parameters are exposed for monitoring), create Service Definition. Analyse monitoring results as obtained from Systems Monitoring Teams. Assure the availability (scalability, availability & security) as per defined systems performance expectations. Take proactive steps to ensure availability.
• Source Code - Implement the Technical Specification using the relevant development language (Java, Magic). Produce source code by applying the company technical standards, and referencing the systems' exposed sub-processes. Update the reference documentation and update the scheduling tool with progress. Document logic and comments inside code. Document Database structure changes and rule changes. Produce or update the configuration files.
• Guidelines, standards and coaching - Participate in internal forums such as Architectural Work Group and lead workstreams to improve methodology, internal processes, standards and guidelines. Conduct training and informal coaching with own team. Assist developers in understanding the architectural principles of the environment. Manage weekly team meetings to discuss overall Architecture. Assist Dev Manager during performance reviews by providing input on developer competencies.
• Investigating new technologies and their application within the area.
• Creation of software architecture specifications
• Driving the implementation of the roadmap architecture
• Definition of the external system interfaces and the SLA's around them
• Identification of the utilization of interfaces provided by other systems
• Involvement in all SDLC processes within the team
• Assisting of developers, analysts in problem solving
• Creation of technical documentation where required
• Review of all technical documentation produced to make sure it complies to the System Architecture
• Continually looking for ways to optimize the system
• Working with other architects to define and optimize system touch-points and interfaces between systems to best exploit the environment
• Working with other architects to define services that could be utilized in other areas, and working on ways to expose these services
• Responsible for the overall performance of systems

• Knowledge Processes
  SDLC. Project Management. Systems Architecture. ITIL processes.

• Technologies
  Programming Languages: Java, Java script, SQL, J2EE, UML Other - Data modeling techniques, UML Process Design, Usability design.

• Technical Skills
  Project Management, Business Writing Skills, Presentation

• Facilitation Skills
  Technical Architecture, Process & Data Mapping, Entity Diagram mapping
  Advanced Problem solving. Analytical and systemic thinking

Requirements:

• Essential - Bachelor of Science Degree (Informatics or Mathematics)
• Project Management qualification
• At least 2 to 3 years experience in an architectural role with at least 6 - 7 years exposure to software development in Java and J2EE
• Has relevant business experience or product/systems knowledge

Translates the CRS and PRS into executable code without errors. Finds effective software solutions to technical issues. Ensure that the application performs the functions as required by business. Releases source code with zero defects.

Responsibilities:

• Source Code
  Implement the Technical Specification using the relevant development language (Java). Produce source code by applying the company technical standards, and referencing the systems' exposed sub processes. Update the reference documentation and update the scheduling tool with progress. Consult with BA and Architect on technical issues encountered. Document logic and comments inside code. Document Database structure changes and rule changes. Produce or update the configuration files.

• Unit Test Code
  Conduct unit testing, and fix any defects found. Review error logs and provide BA with updates on fixes found in testing. Consult and assist the BA in reviewing defects found in testing. During Test Standby duties, handle any defects as raised in the testing process. Release the source code with zero defects.

• Peer Review Report:
  Participate in the process of reviewing code for consistent application of standards, logic and effective use of libraries and reusable aspects of the application.

• Defects root cause analysis
  Respond to incidents escalated by the Incidents team. Log issues in the appropriate issues tracking system. Conduct preliminary analysis on issues. Verify and validate build stability.

Knowledge:

• Processes: SDLC. Unit Testing. Database structure design. Technical Change Control.
• Technologies: Java SE, Java EE, Hibernate, Spring, XML/XSD, SQL and RDBMS, Weblogic (some theoretical knowledge with some experience)

Technical Skills:

• Business Writing
• Software development within SDLC.
• Data modeling

Behavioural Skills:

• Learning orientation.
• Structured and analytical problem solving.
• Prioritization, planning and organizing.
• Stress Management.
• Action orientation

Requirements:

• Tertiary qualification (Bachelor of Science Informatics)
• At least 3 years experience in source code development

Responsibilities:

• Create technical specifications for systems development
• Troubleshoot applications
• Maintenance and enhancement of company systems
• Developing additional functioning according to user specification
• Integration with 3rd party resources when integration will enhance existing applications

Requirements: 

• Intermediate understanding of Enterprise JAVA
• Intermediate understanding of UML (Unified Modeling Language)
• Intermediate understanding of Object Oriented Programming
• Intermediate understanding of SQL (structured query language)
• Intermediate understanding of XML (extendable markup language)
• Java EE 5 & 6 experience.
• EJB 3 & EJB 2 experience.
• Configuration and installation of applications
• Conceptual and Orientation skills
• Matric
• Formal Java Qualification
• IT related Diploma / Degree
• Minimum 2 years Java Development experience

Advantageous experience:

• Weblogic, JBoss Application Server experience
• SOAP, XML, XSLT, Web Services experience
• JMS, Tibco EMS experience
• Linux experience
• Web Security experience
• JSP, html, Struts experience
• JBoss Seam, JSF, RichFaces and/or IceFaces experience
• ORM technology eg. Hibernate experience
• Java Batch Scheduling (eg. Flux, Quartz) experience

Competencies:

• Delivering results and meeting customer expectations
• Applying expertise and technology
• Adapting and responding to change
• Analyzing
• Learning and researching
• Creating and innovating
• Coping with pressure and setbacks